Managed Communication Services

Helping you communicate securely, professionally, and efficiently from anywhere.

Managed Communication Services

Helping you communicate securely, professionally, and efficiently from anywhere.

What is VoIP?

VoIP, a service which is also known as Voice-over-IP (Internet-Protocol), offers businesses a more reliable and economical system for communication.

By cutting former dependence upon landline-based telephone service, companies can embrace the dependability which comes with telecommunications backed by a high-speed internet connection.

A simple switch to Hosted VoIP and Hosted PBX offers:

What is VoIP?

VoIP, a service which is also known as Voice-over-IP (Internet-Protocol), offers businesses a more reliable and economical system for communication.

By cutting former dependence upon landline-based telephone service, companies can embrace the dependability which comes with telecommunications backed by a high-speed internet connection.

A simple switch to Hosted VoIP and Hosted PBX offers:

  • Cost Savings: VoIP costs less than more traditional telephone services regardless of calling radius, meaning businesses can say goodbye to expensive long distance phone bills for international phone calls.

  • Convenience: VoIP offers businesses complete portability. Internet-based telecommunications systems can be used anywhere in the world with any internet connection.

  • Flexibility: VoIP is designed to operate efficiently on any internet-connected device. Whether you have a phone, tablet, computer, or smartphone, any device can be used as a VoIP phone.

  • Enhanced Functionality: Although VoIP stands for voice over IP, it is not limited to voice alone. You can make one-on-one video calls or even video conference calls.

  • Cost Savings: VoIP costs less than more traditional telephone services regardless of calling radius, meaning businesses can say goodbye to expensive long distance phone bills for international phone calls.

  • Convenience: VoIP offers businesses complete portability. Internet-based telecommunications systems can be used anywhere in the world with any internet connection.

  • Flexibility: VoIP is designed to operate efficiently on any internet-connected device. Whether you have a phone, tablet, computer, or smartphone, any device can be used as a VoIP phone.

  • Enhanced Functionality: Although VoIP stands for voice over IP, it is not limited to voice alone. You can make one-on-one video calls or even video conference calls.

What is the Cost for VoIP Telephone Systems?

VoIP technology is customized to the unique needs of each business, and as such, monthly costs vary. Some of the factors which affect pricing include:

What is the Cost for VoIP Telephone Systems?

VoIP technology is customized to the unique needs of each business, and as such, monthly costs vary. Some of the factors which affect pricing include:

  • VoIP employed alongside continued desk phone dependence

  • Migration to smartphone only telephone service

  • The number of employees in house and working remotely

  • VoIP employed alongside continued desk phone dependence

  • Migration to smartphone only telephone service

  • The number of employees in house and working remotely

Regardless of each business’ approach to the integration of VoIP into their work processes, Internet-based telephone service will typically save company owners up to 50% when compared to traditional landline-based systems. But more than that, one of VoIP’s many advantages is a more professional presence with partners, vendors, and clients.

Regardless of each business’ approach to the integration of VoIP into their work processes, Internet-based telephone service will typically save company owners up to 50% when compared to traditional landline-based systems. But more than that, one of VoIP’s many advantages is a more professional presence with partners, vendors, and clients.

What Features Can I Expect From VoIP with Phoenix IT?

Can I Still Use My Standard Desk Phone?

Some of the professional features businesses can count on from Phoenix IT include:

Here are some of the features businesses can expect from Phoenix IT:

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching
  • Call Forward
  • Call Hold
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Named Ring Groups
  • Call Park and Pickup
  • Inbound Caller Name

What Features Can I Expect From VoIP with Phoenix IT?

Can I Still Use My Standard Desk Phone?

Some of the professional features businesses can count on from Phoenix IT include:

Here are some of the features businesses can expect from Phoenix IT:

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching
  • Call Forward
  • Call Hold
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Named Ring Groups
  • Call Park and Pickup
  • Inbound Caller Name

What Benefits Does a Switch to VoIP-Based Telephones Offer My Business?

  • Scalability –With VoIP, businesses have the capability to expand or reduce their user base with only a few simple clicks. This allows businesses to scale their services to their growth, meaning they only pay for what they use.

  • Monthly Subscription Service –Phoenix IT allows business owners to use their VoIP services on a monthly subscription basis. There is no expectation of a long-term commitment. Our services are affordable and available at flat-rate pricing paid out in monthly installments.

What Benefits Does a Switch to VoIP-Based Telephones Offer My Business?

  • Scalability –With VoIP, businesses have the capability to expand or reduce their user base with only a few simple clicks. This allows businesses to scale their services to their growth, meaning they only pay for what they use.

  • Monthly Subscription Service –Phoenix IT allows business owners to use their VoIP services on a monthly subscription basis. There is no expectation of a long-term commitment. Our services are affordable and available at flat-rate pricing paid out in monthly installments.

Phoenix IT Telephone Services Partners

cisco
yealink
polycom
panasonic

Phoenix IT Telephone Services Partners

cisco
yealink
polycom
panasonic

Our Louisville Area Clients

“The Jive phone system has been extremely beneficial to the operations of our business. It is easy to operate and modify on the spot to meet our needs. Sound quality is superb, crystal clear, and the system has been reliable and has never failed us. Not only did this system exceed our expectations and the capabilities of our previous system, but the cost is under half of our former system. Jeff and Phoenix IT have been responsive, knowledgeable and pleasant to work with. They made the transfer process smooth and painless. I highly recommend this phone system!”

Steve Hoax, Hoax Insurance

“Thank you Jeff and Phoenix IT For always taking care of our chamber people in a timely and efficient manner! You guys rock.”

Jeff at Phoenix IT is knowledgeable and professional. I refer Phoenix IT to all of my clients for IT, phone systems, compliance and communication issues.

Mary Witten, Streamline Payments

I love working with Phoenix IT. They are always quick to respond and spend time looking into the issue. They provide detailed answers to my questions and they employ very courteous and nice people too!

Jennifer Carver

Our Louisville company has been partnering with Phoenix IT for several years. They are professional and provide quality managed IT services. Their team takes security seriously. They also partner with several local community groups in the Louisville area and support local businesses.

Aaron Bacon, MoDuet

Phoenix IT was just the answer we needed to network and IT issues. Excellent service, friendly, and great to work with. HIGHLY RECOMMEND

Bryan Anderson

Our Louisville Area Clients

“The Jive phone system has been extremely beneficial to the operations of our business. It is easy to operate and modify on the spot to meet our needs. Sound quality is superb, crystal clear, and the system has been reliable and has never failed us. Not only did this system exceed our expectations and the capabilities of our previous system, but the cost is under half of our former system. Jeff and Phoenix IT have been responsive, knowledgeable and pleasant to work with. They made the transfer process smooth and painless. I highly recommend this phone system!”

Steve Hoax, Hoax Insurance

“Thank you Jeff and Phoenix IT For always taking care of our chamber people in a timely and efficient manner! You guys rock.”

Jeff at Phoenix IT is knowledgeable and professional. I refer Phoenix IT to all of my clients for IT, phone systems, compliance and communication issues.

Mary Witten, Streamline Payments

I love working with Phoenix IT. They are always quick to respond and spend time looking into the issue. They provide detailed answers to my questions and they employ very courteous and nice people too!

Jennifer Carver

Our Louisville company has been partnering with Phoenix IT for several years. They are professional and provide quality managed IT services. Their team takes security seriously. They also partner with several local community groups in the Louisville area and support local businesses.

Aaron Bacon, MoDuet

Phoenix IT was just the answer we needed to network and IT issues. Excellent service, friendly, and great to work with. HIGHLY RECOMMEND

Bryan Anderson

Ready For A Reliable Managed IT Company For Your Business?

  • Is your current IT company not taking care of you?

  • Is your current IT company not responding to your requests?

  • Does your current IT company provide around-the-clock support?

Thank you for your message. It has been sent.
There was an error trying to send your message. Please try again later.

Your Information Is Safe With Us. Phoenix IT will never sell, rent, share or distribute your personal details with anyone. In addition, we will never spam you.

Ready For A Reliable Managed IT Company For Your Business?

  • Is your current IT company not taking care of you?

  • Is your current IT company not responding to your requests?

  • Does your current IT company provide around-the-clock support?

Thank you for your message. It has been sent.
There was an error trying to send your message. Please try again later.

Your Information Is Safe With Us. Phoenix IT will never sell, rent, share or distribute your personal details with anyone. In addition, we will never spam you.

Our Partners

Our Partners

Connect with us.

Say hello!

Connect with us.

Say hello!